Frequently Asked Questions

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1. What is Black Mold?

Black mold, also known as stachbotrys chartarum, is a greenish black slimy type of mold. It can grow on material with high cellulose and low nitrogen content such as fiberboard, gypsum board, paper, dust, lint, and Sheetrock. Growth occurs when there is moisture from water damage, excessive humidity, water leaks, condensation, water infiltration, or any type of abnormal flooding. Constant moisture or an ongoing source is required for its growth. All molds should be treated the same with respect to potential health risks and removal.

2. What if I have Water Damage at 2:00 AM?

You can call us ANYTIME. We will service your water damage needs 24 hours a day, seven days a week, and 365 days a year. We are here to help you whenever you need us. We also give free estimates, so feel free to call us right away!

3. Why Choose a Certified Insured Professional?

Choosing a certified, insured professional to handle the restoration and remediation process is an effective way to make sure the damage from the flood/leak or mold is dealt with swiftly, completely and safely. Our technicians are trained properly, certified, insured and equipped for immediate response to restore your structure after a loss.

4. What Should I Do After a Flood, Sewage or Water Leak?

Immediately following your water loss, you should call Anytime Flood Restoration at (720) 837-1184. You do not want to delay as mold could begin to form within a couple hours. A certified professional will come to your home, explain the situation and process, assess what’s been affected and determine the work required to return your structure to its pre-loss condition.

5. Will Insurance Cover Damage to my Property?

Whether or not the insurance company will cover the damage depends on the source of the damage, what caused the leak, what caused the flood, if it was a natural disaster, or if it was caused by a burst pipe. The insurance company will also want to make sure that you took the necessary precautions and steps to prevent the situation. Our water damage experts and technicians are experienced with the insurance claim process. We deal with insurance companies on a daily basis and can help you submit your claim properly and effectively the first time around. We are here to help you and provide direct insurance billing with all carriers.

6. Why Should I Take Care of my Damage Professionally?

A full-service flood and mold restoration company provides the experience and expertise required to complete the job properly and ensure no further issues arise. Here’s what you can expect from Anytime Flood Restoration:

Step 1) A professional, certified, insured, bonded technician will immediately respond to the home 30 to 90 minutes following the phone call.

Step 2) The technician will then thoroughly explain and evaluate the emergency water damage or mold situation.

Step 3) The technician will go over all insurance information if needed, and give a no-hassle, free estimate!

Step 4) After terms are agreed upon, the technician will begin to remove water from the home and start the dehumidification and drying process.

Step 5) After structures are thoroughly dried and mold is completely remediated, Anytime Flood Restoration will return your home to its pre-loss condition. We work directly with the homeowner and directly with the insurance. We take photos, as well as document humidity level readings, moisture mappings, and anything/everything that the homeowner or the insurance requires or wants.

7. How Can Sewage Affect my Health as Well as My Family’s Health?

Sewage back-flows are serious health threats to humans. Children, pregnant women, the elderly, and people with chronic respiratory problems or weak immune systems are more vulnerable to health risks and must avoid sewage contaminated locations until the water cleanup is completed. Many pathogens can become airborne if sewage is not cleaned and the structure not decontaminated properly or right away.

8. Do You Need a Professional to Evaluate Your Water or Mold Damage?

We strongly encourage calling a professional before contacting your agent. An Anytime technician will arrive at your home, assess the situation and thoroughly explain the process. They will then provide you with a better idea of whether or not your water damage or mold claim can or will be covered by your insurance. At that time, we can also provide a free estimate and walk you through the insurance process to expedite the remediation and restoration work needed to restore your property.

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